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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Brittin Whalen

October 21, 2026

5 out of 5 rating by Brittin Whalen
"I have been a client of State Farm for years, the service provided by Jennifer along with her knowledge sets her apart. I know if I have a question, she is just a phone call away. She explains things in a way I can understand. I appreciate the care and professionalism myself and my family receives consistently."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer over the years! We are so lucky to have Jennifer on our team. She truly goes above and beyond to make sure our customers feel informed, comfortable, and taken care of. We appreciate you and your family trusting us with your insurance needs and look forward to continuing to serve you for years to come! 😊"
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Marisa Shook

October 21, 2026

5 out of 5 rating by Marisa Shook
"Haley Kindvall was who I ended up speaking with today. I am new to Sioux Falls and needed to update our policy since we moved from Kansas. She was so kind and patient and was able to help us get the process rolling to insure our truck. She also mentioned the other supports their company provides and was also very helpful with none insurance related things. She mentioned providing us with eatery’s and social places to visit in town since we are new and BOY did she provide! It was such a heartwarming welcome and she made another step into moving states for the first time easy and enjoyable. Thank you, Haley!"
We responded:
"Thank you so much for your incredibly kind words! It was such a pleasure helping you get settled and making your transition from Kansas to South Dakota a little easier! Moving to a new state is a big change, and I'm so glad I could help make the insurance process smooth and provide some local recommendations along the way. We love welcoming new people to Sioux Falls! Thank you again for trusting me to help with your insurance needs. Welcome to Sioux Falls, and I hope you enjoy exploring all the great places our city has to offer! 😊"
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Chad Smith

October 5, 2026

5 out of 5 rating by Chad Smith
"Recently I've been working with Madison (but anyone I work with there is great) on a bunch of quotes for various cars. She was always quick to respond and ultimately got everything going very quickly for my latest cars. Never had any issues with this office -everyone is greeat."
We responded:
"Thank you so much for the kind review! We’re so glad Madison was able to help with your quotes and get everything taken care of quickly for your new vehicles. We truly appreciate your continued trust in our office and are always happy to help with your insurance needs. Thank you for choosing our team!"
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Bonny Amburn

October 2, 2026

5 out of 5 rating by Bonny Amburn
"Haley was great to work with, super helpful and friendly, found me great coverage for a great price!"
We responded:
"Thank you so much for the kind review! I’m so glad Haley could help you find great coverage at a price that works for you. It was a pleasure working with you, and I truly appreciate you trusting us with your insurance needs!"
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A O

September 4, 2026

5 out of 5 rating by A O
"There is NO BETTER agent out there than Heather S. She’s amazing, hands down works for you the customer. If your questioning moving over to her? Just do it. You WILL NOT be disappointed!"
We responded:
"Thank you so much for the incredible review! We couldn’t agree more—Heather truly goes above and beyond for our customers. We’re so glad you’ve had such a great experience with her and truly appreciate your trust, support, and recommendation!"
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Jennifer Jarding

September 1, 2026

5 out of 5 rating by Jennifer Jarding
"Madison and the rest of the team have been so kind and helpful with my recent accident! My questions are always answered thoroughly and patiently. Would never go anywhere else!"
We responded:
"Thank you so much for your kind words! We’re so glad Madison and our team were able to support you through your recent accident and make sure all of your questions were answered. We truly appreciate your trust in our office and are grateful to have you as part of our State Farm family!"
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Eric Cross

August 29, 2026

5 out of 5 rating by Eric Cross
"Transitioning my coverage to State Farm was an exceptionally smooth process. Haley did an outstanding job structuring my policies to fit my exact needs, securing superior coverage while reducing my overall costs compared to my previous provider. She was prompt, professional, and thoroughly attentive throughout. I highly recommend working with her!"
We responded:
"Thank you so much for the wonderful review! We’re so happy to hear Haley made your transition to State Farm smooth and easy. Our goal is always to make sure our customers have the right insurance coverage for their needs while also finding opportunities to save. We truly appreciate you trusting our team with your insurance needs and taking the time to share your experience!"
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Priscalla Rasmussen

August 21, 2026

5 out of 5 rating by Priscalla Rasmussen
"Heather was very helpful, and is knowledgable."
We responded:
"Thank you, Priscilla! Great working with you!"
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Shirley Schimmel

August 17, 2026

5 out of 5 rating by Shirley Schimmel
"When we decided to check on insurance rates, we reached out to State Farm. Haley Kindvall explained the rates on our vehicles & home owners policies. She was very helpful to us in making a wise decision to insure through State Farm! Thanks Haley!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that Haley was able to clearly explain your auto and homeowners insurance options and help you make a confident decision. We truly appreciate you choosing State Farm and trusting us with your insurance needs!"
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lisa rolf

August 13, 2026

5 out of 5 rating by lisa rolf
"Working with Haley was easy and made the process of changing our auto and home policy from one state to another super simple!"
We responded:
"Thank you for the great review! We’re so glad Haley made transferring your auto and home insurance to a new state easy and stress-free. We appreciate you trusting us with your insurance needs and look forward to continuing to serve you!"
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Luke bietz

August 13, 2026

5 out of 5 rating by Luke bietz
"Haley Kindvall found me cheaper car insurance, explained my coverages, and provided excellent communication throughout the entire process. I would highly recommend reaching out to Haley for insurance advice and solutions. My experience was great."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Haley was able to help you find more affordable car insurance while making sure you understood your coverages along the way. We truly appreciate your recommendation and are grateful for the opportunity to help with your insurance needs!"
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S Lake

August 12, 2026

5 out of 5 rating by S Lake
"I just moved from another state and this has been the BEST experience. Not only did they have my policy ready in record time, they also reached out and canceled my old policy for both renters and auto. On top of that they reached out to make sure I had everything I needed. I would 100% recommend anyone to her office. Amazing customer service."
We responded:
"Thank you so much for the wonderful review and recommendation! We’re thrilled to hear that Haley made your move and insurance transition such a smooth experience. From getting your renters and auto policies taken care of quickly to following up and making sure you had everything you needed, Haley is always happy to help. We truly appreciate you choosing our office and look forward to being here for you for years to come!"
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Stephanie Carlson

August 7, 2026

5 out of 5 rating by Stephanie Carlson
"Wonderful experience! We needed an update to our insurance and Madison made it a breeze. Everything was handled efficiently and professionally. She went above and beyond in anticipating our needs. In a world filled with choices, great customer service like this is why we stay with State Farm!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Madison made updating your insurance such an easy and seamless experience. She truly takes pride in anticipating our customers’ needs and providing exceptional service. We appreciate your continued trust in State Farm and are grateful to have you with us!"
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Shaun Marko

August 7, 2026

5 out of 5 rating by Shaun Marko
"Haley helped me update my insurance after I moved to South Dakota. She was very helpful, responsive, and prompt and we got everything sorted in no time over the phone. I highly recommend Haley and the team at Amber Arlint State Farm."
We responded:
"Thank you, Shaun! We love helping people with their insurance when they move to South Dakota. "
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Camaron Degen

August 3, 2026

5 out of 5 rating by Camaron Degen
"Haley at the Sioux Falls location was excellent help today . I truly appreciated her time and being so helpful today with me ."
We responded:
"Thank you so much for the kind review! We’re happy to hear that Haley was so helpful and took the time to provide you with excellent service. We truly appreciate you sharing your experience and look forward to being here whenever you need us!"
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Michael Baier

August 3, 2026

5 out of 5 rating by Michael Baier
"Jennifer Smetana has been my agent with State Farm since I moved to Sioux Falls in 2010. She has guided me through the claims process 4 times. One truck, two car and one flooded camper. Each time making the process easy to understand, and accomplishing my claims in a very timely manor. Not to mention 3-4 tow truck calls after a break down. She has been an absolute treasure as an agent, all the while, knowing I'm in good hands. She recently switched State Farm offices as her old employer retired. I was then routed to a new office. As soon as she got her desk set up and a new State Farm office, I put in a transfer back to her. I'm sure the other agent would have done a swell job but, I've been with Jennifer for over a decade now and just feel more comfortable knowing she's looking out for my families best interests, and pricing. I just can't recommend her enough to anyone looking for a new Insurance Agent to cover your home, auto's, boat or any other vehicles. I know my son and I are lucky to have her representing us.

Michael Baier"
We responded:
"Thank you so much for taking the time to share such a thoughtful review! Your loyalty to Jennifer over the years speaks volumes, and we’re incredibly grateful for the trust you’ve placed in her and State Farm. It’s wonderful to hear how Jennifer has consistently been there for you and your family through claims, roadside assistance, and all of life’s unexpected moments. We’re thrilled to have her on our team. Thank you for your continued trust, loyalty, and recommendation—we truly appreciate having you and your son as part of our State Farm family!"
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Ronald Galvan III

August 2, 2026

5 out of 5 rating by Ronald Galvan III
"Jennifer Smetana worked around my schedule and was very helpful with all my insurances as I have life, home and vehicle policies. She took time to explain all my options and answered questions I didn't even know I had. I feel more secure if something bad were to happen. Great agent!"
We responded:
"Thank you so much for your thoughtful review! We're so glad Jennifer was able to work around your schedule and help you navigate your life, home, and auto insurance options with confidence. Taking the time to answer questions and ensure you feel informed and protected is exactly the level of service we strive to provide. We truly appreciate your trust in our agency and are grateful for the opportunity to help with your insurance needs. Thanks again for your recommendation—we're always here whenever you need us!"
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Jordan Campbell

August 1, 2026

5 out of 5 rating by Jordan Campbell
"Amber is phenomenal at what she does! Great person and genuinely loves to help - I highly recommend!"
We responded:
"Thank you, Jordan! It’s been great getting to know you! Appreciate your support!"
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Kaitlyn Miller

July 31, 2026

5 out of 5 rating by Kaitlyn Miller
"Jennifer Smetana was so helpful with setting up my whole family with Life Insurance. If you need any life insurance or have questions, she is the best!!"
We responded:
"Thank you, Kaitlyn! Always great to hear about great experiences! "
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April Reed

July 28, 2026

5 out of 5 rating by April Reed
"I would give 10 stars... Very nice. Polite.. heard me. Answered my question..."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words and are glad we could help. If you need anything else, we’re always here for you."
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jim kindvall

July 27, 2026

5 out of 5 rating by jim kindvall
"Haley did a fantastic job and saved us money! She is personable and knows her policies! She is the best!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Haley did a fantastic job and was able to save you money. It’s great you recognized her knowledge of our policies and her personable approach. We truly appreciate your support—Haley and our team look forward to helping you again anytime!"
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Stacey

July 25, 2026

5 out of 5 rating by Stacey
"Jennifer at Amber Arlint’s agency is amazing to work with. I had the pleasure of getting Life Insurance through Jennifer and she was so kind and caring through the whole process. She truly cared about the wellbeing of our family and the needs of our family! I would higher recommend her to anyone! Simply the best we have worked with."
We responded:
"Thank you so much for your kind words and for the excellent review! We’re thrilled to hear you had such a great experience with Jennifer while getting your Life Insurance. It means a lot that she was able to be caring, supportive, and thoughtful throughout the process—and that you felt she truly had your family’s wellbeing in mind. We truly appreciate your recommendation and look forward to continuing to help you and your family."
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Melissa Morford

July 24, 2026

5 out of 5 rating by Melissa Morford
"I highly recommend Jennifer Smetana if you’re looking for an insurance agent who is thoughtful, caring, and extremely knowledgeable. She takes the time to explain things clearly, answer questions, and make sure you feel confident in your coverage. It’s rare to find someone who is both professional and genuinely kind. If you’re looking for someone you can trust and work with easily, Jennifer is an excellent choice."
We responded:
"Thank you so much for the kind words! 😊 Jennifer truly cares about making sure you understand your coverage and feel confident—so we’re glad that came through. We really appreciate your recommendation!"
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Terry Lundeen

July 24, 2026

5 out of 5 rating by Terry Lundeen
"The best of the best. Always responsive, approachable, and knowledgeable. Amber, and the rest of her team, are insurance ninjas. Highly recommend!"
We responded:
"Thanks! 😂 We’ll take the “insurance ninja” title—appreciate the shout-out!"
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McKenzie Oestreich

July 22, 2026

5 out of 5 rating by McKenzie Oestreich
"I’ve been with State Farm for at least 5 years and don’t plan on going anywhere else! The team is amazing! They are all very helpful and took time to make sure I had all the information I needed right away!"
We responded:
"McKenzie, we are so thankful for you and your support to our team! Thank you for your kind review. :)"